Search found 76 matches

by sdeschenes
Tue Mar 25, 2008 9:03 am
Forum: Technical Support
Topic: Copy Local Files Problem
Replies: 3
Views: 4624

Make sure you place those lines before Apply Install.
by sdeschenes
Tue Mar 18, 2008 9:38 am
Forum: Technical Support
Topic: Error: \"Setup resource decompression failure\"
Replies: 3
Views: 5166

I am receiving the same error when I try to run my self-extracting installer. And this is happening on Vista Home Premium. It doesn't happen on XP Pro SP2.
by sdeschenes
Mon Mar 10, 2008 9:12 am
Forum: Technical Support
Topic: Cancelling during installation causes installer to crash
Replies: 0
Views: 3716

Cancelling during installation causes installer to crash

In my installer, I make a call to a dll to copy files and this occurs while the Progress dialog is present. If I hit the Cancel button, the installer freezes. Does this happen because the installer cannot cancel what the dll is performing?
by sdeschenes
Wed Dec 05, 2007 1:09 pm
Forum: Technical Support
Topic: Desktop shortcuts stay after uninstall
Replies: 2
Views: 4415

Under the Setup Globals section, double-click the line that says Get Folder Location System -> Desktop Directory and select the checkbox that says Get for All Users (if applicable). This will fix the problem of icons being left on the desktop when a user (other than the original user) uninstalls the...
by sdeschenes
Tue Nov 27, 2007 1:04 pm
Forum: Technical Support
Topic: MessageBox text
Replies: 2
Views: 4083

It looks like that the dialog only appears when you run an SFX. The dialog doesn't seem to be associated with one particular theme. Is there anything else that can be done?
by sdeschenes
Fri Nov 16, 2007 2:43 pm
Forum: Technical Support
Topic: MessageBox text
Replies: 2
Views: 4083

MessageBox text

I have an SFX installer that has been localized. When I run the SFX, a message box appears telling me that InstallAware is verifying the contents of the package. However, some of the words don't fit in the message box. See attached image.[img] Is there anything that can be done to fix it?[/img] File...
by sdeschenes
Thu Sep 27, 2007 11:29 am
Forum: Technical Support
Topic: Create folders under C:\\Users\\All Users in Windows Vista
Replies: 1
Views: 4150

Marco, In the Design view, go to the Files section and in the bottom left hand box, right click on Target Folders and click on Add System folder. In the drop-down list, select System->Application Data Directory. There is a checkbox that says "If applicable, use the common folder shared by all u...
by sdeschenes
Wed Sep 19, 2007 10:24 am
Forum: Technical Support
Topic: Set Environment variable doesn't take effect during install
Replies: 1
Views: 3751

Set Environment variable doesn't take effect during install

During my install, I have the installer set an environment variable to a string. And during the install, I have a batfile that needs to read the value of this environment variable. However, the variable doesn't get set until after the installation. Is there another way to get the environment variabl...
by sdeschenes
Tue Sep 18, 2007 10:46 am
Forum: Technical Support
Topic: Cannot copy/move files with option include subfolders
Replies: 4
Views: 6821

Can you post an example of your batfile?
by sdeschenes
Tue Sep 18, 2007 10:29 am
Forum: Technical Support
Topic: Error Message \"Invalid Drive h:/\" while uninstalling
Replies: 4
Views: 6644

Since I distribute my product on CD/DVD, does this mean that my customers would require the CD/DVD to uninstall my product?
by sdeschenes
Tue Sep 18, 2007 9:46 am
Forum: Technical Support
Topic: Font error: Could not access network location \\Fonts
Replies: 0
Views: 4247

Font error: Could not access network location \\Fonts

My installer is a multi-instance installer. I performed one installation and then rebooted. When I ran the second installation, I received a message saying "Could not access network location \\Fonts".

Is this because I have already installed the Fonts once before?
by sdeschenes
Mon Sep 17, 2007 11:50 am
Forum: Technical Support
Topic: Cannot copy/move files with option include subfolders
Replies: 4
Views: 6821

I agree. There should be a way of copying folders. Because for my product, I could have multiple folders that I need to copy and this requires a lot of string parsing for each folder that needs to be copied/installed.
by sdeschenes
Fri Sep 14, 2007 10:54 am
Forum: Technical Support
Topic: Renaming a directory
Replies: 11
Views: 10937

I did what Tinus had mentioned earlier, manually entered the command, and it worked. It is weird that the function would fail if the code was copied from another source and pasted into the script.
by sdeschenes
Thu Sep 13, 2007 2:21 pm
Forum: Technical Support
Topic: Renaming a directory
Replies: 11
Views: 10937

I just tried using the sample code that MichaelNesmith posted and I get the same error: "unable to load plug-in library. Please rebuild project...". It works when I run it through the debugger. Any more thoughts on this?
by sdeschenes
Thu Sep 13, 2007 10:16 am
Forum: Technical Support
Topic: Error Message \"Invalid Drive h:/\" while uninstalling
Replies: 4
Views: 6644

I create the Single File Installation on my development machine, copy it to the shared network drive and install from the shared network drive. I don't see why I need to be connected to the shared drive to uninstall my product.

Is there something I can do about this?

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