Search found 76 matches

by sdeschenes
Tue Dec 02, 2008 1:26 pm
Forum: Technical Support
Topic: Progress dialog goes behind Add/Remove Programs window
Replies: 0
Views: 3503

Progress dialog goes behind Add/Remove Programs window

When I go to run my uninstaller, the Progress dialog goes behind the Add/Remove Programs window. Is there a way to have the dialog always appear in front the Add/Remove Programs window?
by sdeschenes
Thu Oct 30, 2008 8:20 am
Forum: Technical Support
Topic: How do I get movie.swf to play on progress dialog?
Replies: 1
Views: 2902

How do I get movie.swf to play on progress dialog?

I am trying to play a small movie while the progress dialog is being displayed. I added my movie as a support file and added the FlashFrame object to my progress dialog. What else do I need to do to get the movie to play? The help file doesn't provide any information on how I can get the movie to pl...
by sdeschenes
Mon Oct 06, 2008 10:37 am
Forum: Technical Support
Topic: Get INI File will not accept a path encased in quotes
Replies: 0
Views: 3579

Get INI File will not accept a path encased in quotes

In my particular scenario, my installation needs to traverse a bunch of folders in search of a file named config.txt. I don't know the names of these folders, so I use the "Find All Files". In this instance, the returned path to this file contains embedded spaces, so the path is wrapped in...
by sdeschenes
Mon Jul 14, 2008 2:17 pm
Forum: Technical Support
Topic: uninstall language is always the default language
Replies: 2
Views: 3824

I am having the same problem. But when I run my uninstaller, the LANGUAGE variable is blank. I know that this is because I changed the TITLE variable during the installation. I change the TITLE variable in my installer to fix a bug which occurs when a user installs for the Current User and All Users...
by sdeschenes
Tue Jul 01, 2008 10:00 am
Forum: Technical Support
Topic: Revision Code not renewing when installing for another user
Replies: 2
Views: 4021

The ALLUSERS pre-defined variable is initially set to TRUE. I have tried setting it to FALSE but that doesn't work.

If user 1 installs for Current User and user 2 runs the installer, I need a way to detect if an instance was created from another user.
by sdeschenes
Fri Jun 27, 2008 9:32 am
Forum: Technical Support
Topic: Revision Code not renewing when installing for another user
Replies: 2
Views: 4021

Revision Code not renewing when installing for another user

Here is the scenario: I have created two users, both admins. For the first user, I install for the Current User. I, then, switch to the second user and install for All Users. Next, I switch to the first user and uninstall the Current User installation. During the uninstall, content that was installe...
by sdeschenes
Thu Jun 19, 2008 10:42 am
Forum: Technical Support
Topic: Minimizing/maximizing IA causes refresh issues
Replies: 0
Views: 3410

Minimizing/maximizing IA causes refresh issues

I have just recently updated to IA 7 R2 and I have noticed that when I minimize IA to the toolbar and then maximize, a large blue border appears at the bottom and right side of the IA window (Please see attachment). The only way to get rid of it, as far as I know, it to minimize and maximize the win...
by sdeschenes
Tue Jun 17, 2008 9:10 am
Forum: Technical Support
Topic: Updating to IA7 R2 asks to buy license or use for free
Replies: 1
Views: 3224

Updating to IA7 R2 asks to buy license or use for free

I just recently updated InstallAware to version 7 Release 2. When I opened IA, I was given two options: Purchase a license or try IA for free. I am a licensed user so I don't need to purchase a license or try it for free. So I ran my old license and it seems that my version of IA reverted back to IA...
by sdeschenes
Tue Jun 03, 2008 9:14 am
Forum: Plug-In Development
Topic: Plugin to install fonts (Freeware)
Replies: 20
Views: 116330

Hi,

I think I have discoverd the problem. My InstallShield installer installs fonts that are marked as Read-Only. This is why the plug-in can't install the fonts included in my InstallAware installer.
by sdeschenes
Mon Jun 02, 2008 9:45 am
Forum: Plug-In Development
Topic: Plugin to install fonts (Freeware)
Replies: 20
Views: 116330

Hi, I have two installers. One uses InstallShield and one uses InstallAware. If a user installs using InstallShield first and then installs using InstallAware second, the fonts don't get updated correctly when installing with InstallAware. (The InstallAware installer uses the Install Fonts plug-in)....
by sdeschenes
Tue May 20, 2008 11:50 am
Forum: Technical Support
Topic: Localization of license.txt
Replies: 3
Views: 4415

No. You don't have to set the LANGUAGE to JAPANESE. I currently have my installer set up for English and Spanish installations. I have the "Display language selection dialog" checkbox selected. When I run my installer and select Spanish, my localized license appears. The file is named lice...
by sdeschenes
Tue May 20, 2008 10:23 am
Forum: Technical Support
Topic: Localization of license.txt
Replies: 3
Views: 4415

Did you add license.Japanese.txt to your project as a support file? Also, try renaming your license to license.JAPANESE.txt. This might help.
by sdeschenes
Tue May 20, 2008 10:20 am
Forum: Technical Support
Topic: Error message appearing during install on Vista Business SP1
Replies: 0
Views: 3448

Error message appearing during install on Vista Business SP1

One of my testers was testing my installer on Vista Business SP1 and encountered an error that appears right before the end of the installation. The strange thing is that the installation is successful. The message doesn't happen on Vista Business or Home Premium. Can someone provide any insight on ...
by sdeschenes
Wed Apr 23, 2008 11:57 am
Forum: Technical Support
Topic: Localized strings not displaying during uninstall
Replies: 1
Views: 3142

After doing some research in the forums, I found that changing the title of the installer while the installer is running is what causes the strings to not appear in spansih when I run the uninstaller. I was checking to see what language the OS was running in and if it was Spanish, then I changed the...
by sdeschenes
Thu Apr 17, 2008 12:37 pm
Forum: Technical Support
Topic: Localized strings not displaying during uninstall
Replies: 1
Views: 3142

Localized strings not displaying during uninstall

I have my project localized for Spanish. When I run the installer, everything is localized. But when I run the uninstaller, all the strings are in English. Do I need to set the language to Spanish when the uninstaller is started?

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