Yes, if you don't specify to stop and delete, then nothing will happen. Note: using the MSI engine, the control service must be called before Apply Install (and would justify your work-around). If you use the Native Engine (IA 10 on), you could add the logic to your setup to specify the control serv...

The problem shouldn't resurface. Cut-pasting can some time work to solve some issues. If you look at the "InstallAware clipboard data" it's largely "controlled" by the GUIDs that you see. Some times they can be duplicated, which can cause problems. Cut-pasting regenerates the und...

It sounds like you installed your old license over the new version of InstallAware.

At:
http://www.installaware.com/myinstallaware

Regenerate your license, download and install that and let us know what happens.

How are you trying to install them?

Do you want the zip to be installed to your program directory or do you want to avoid issuing an exe (perhaps due to server restrictions)?

After creating an account, I didn't have sufficient rights to download the file. I'm going to see if I can't get a BDE msm to test with... from... elsewhere....

With a setup built with InstallAware, the service is being removed on uninstall? This shouldn't happen if you're using the Install Service and Control Service commands (unless you have a control->Stop & Delete on Uninstall). You can also use the Services view in the Advanced Options folder under...

OK, I got it. I think there's enough information here, then. I've added this to the runtime request list and we may add it to the runtimes view if there's enough demand for it.

(Using InstallAware 10) Include as a runtime Microsoft SQL Server Express 2008 R2 (x64). With the Microsoft SQL Server Express 2008 R2 runtime selected, click the Options button. Click OK on the check service prompt. On (the second) Set Variable prompt, esure that /FEATURES includes Tools (it doesn'...

Does anyone who has seen this have an environment like a VM where they can or have reproduced this?

So, does it seem like the HKCU entries are appearing correctly, but not the HKUD?

I forgot to mention above, I was only searching for "Data_My_Sample_Project_for_Win32_HKUD" to see where it was being recorded.

Thank you both for your insights. Many of our customers use SQL and will likely find this useful. It's much appreciated!

The cause is unknown based on this report. You might want to submit a ticket with Microsoft and they might be able to determine something from the memory dump in the blue screen. It sounds like the software was installed at one point and it's not clear how it got into this state... To remove in this...

It sounds like you installed your old license over the new version of IA.

You need to regenerate and install the new license from:
http://www.installaware.com/myinstallaware

That reminds me, there was an issue installing SQL Server 2008 Express with IA 9x that's been resolved in IA 10.