Hello again! I have a setup that won't start on a XP computer. Not even the uncompressing is done. I already used Admin-Account and also cleaned %TEMP% folder but it seems that nothing is happening. I created a Procmon Logfile to see what the setup is doing, but I am not really smarter afterwards. M...

Hi Francesco,

no - there is no such problem. The installation works on most computers but at least one PC has this problem. I have no idea what could be the problem, I just thought you can imagine anything...

I will try to get a verbose msi-log, maybe this helps...

Any ideas?

Yes I know that it helps, but shouldn't the .msi install the same way like the .exe?

Hi, my installations installs some shortcuts to AllUsers (c:\ProgramData\Microsoft\Windows\Start Menu\Programs\). If I wrap this installation into a .msi file (InstallAware Group Policy Wizard) then the shortcuts are installed only per user. The shortcuts are not installed to c:\ProgramData\Microsof...

Where can I adress this issue?

Okay but what can I do? Will IA assist me or do I have to contact the plugin developer? Who is it?

Ah you mean it is the same issue like here: http://www.installaware.com/forum/viewtopic.php?f=2&t=9767 I don't think so because it is an other error message and also it happens during apply install where no "write to log file" command is done. Also it is working on this computer with a...

Ah okay, I think it is part of the Camelot-Plugin, sorry - my mistake

As I said in the Subject the problem is the write to logfile Plugin. Also no Log entries are made when the error occurs.

Hi, I get list index out of bound during installation. The progress text at this time is "pin shortcuts". The line number in the message points to the line where Apply Install is called. What could be the problem. On most computers the installation works but we have at least one computer w...

Hello, I randomly gets the error when I run a setup: "Unable to load plug-in library. Please rebuild your project and make sure all required plug-ins are installed. Action skipped" Randomly means that I got it, then I closed setup and restartet it and it was working without error, Tahe nex...

This is happening on only one computer, the IA version is 17. We will try to delete the temp folder for the user running the setup if we get contact to the system again..

Hi,

a setup suddenly dissapears during initialization dialog (after the unzip dialog). What can cause this behaviour, what should I look for?

Delete Temp directory? etc?

Hello, I have a project where at the end a few libraries are registered. This worked well for years. But since the last version of IA I always got a setup crash during the registration. I built a batch file that registers the libraries now and call it instead of "register library" this is ...